RESPONSIBLE
PROCUREMENT
RESPONSIBLE PROCUREMENT IS THAT UNDERTAKEN KEEPING
IN MIND THE POSSIBLE DIRECT AND INDIRECT ENVIRONMENTAL
AND SOCIAL IMPACT OF THE PROCUREMENT OF GOODS AND
SERVICES.
3,523
Number of suppliers
(with an annual turnover
of > €100,000)
CORPORATE
PROCUREMENT
MODEL AND
POLICY
The Procurement, Premises
and Services Department gave
a further boost to the BBVA
Group’s corporate
procurement model in 2008
and worked on its evolution towards a worldwide
standardisation of processes and internal control
of its activity. In consequence, a general procedure
for the purchase of goods and hiring of services
has been implemented, which develops the Group’s
global procurement model principles.
In this respect, of particular note is the
separation of corporate functions and country
functions while maintaining the balance between
corporate and local management. This allows for
the specialisation of each country’s
procurement manager in their
local markets.
BBVA is therefore
committed to
relations with
suppliers based on
two essential
aspects:
• The application
of criteria of
85%
Purchases from
approved suppliers
(Spain)
82
Supplier
satisfaction index
(Scale 1-100, Spain)
objectiveness, transparency, professionalism and
equal opportunity in the selection of suppliers and
in relations with them.
• The fostering of ethical and corporate
responsibility principles among its suppliers.
The supplier satisfaction survey is carried out
every two years in Spain. The data relating to Spain
in the 2008 survey showed a score of 82, in line
with the high score reached in the previous edition.
In order to ensure that local companies and
large corporations are given equal opportunity, the
BBVA Group makes its purchases through local
suppliers (in 2008 around 64 % of the Group’s
purchases were made from local suppliers).
In keeping with the social responsibility
extended to suppliers, BBVA avails of control
mechanisms when making purchases involving an
(1)
Supplier satisfaction index
(Scale 1-100)
2008 2006 2004
Apercibimientos
2,890
No. suppliers to whom
the United Nations
Global Compact
was distributed
(1) Biennial survey. Information on previous years has been recalculated due to
changes in the rating scale.
Scope: BBVA Spain.
82 82 74
RESPONSIBLE PROCUREMENT
Corporate Responsibility Report 2008
51
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